About this role
Customer Success & Support Manager (m/w/d) – Pflege at Klett Online-Weiterbildung GmbH & Co. KG. Location: Hamburg, Hamburg, Germany. Role: Moderate sessions, Coordinate onboarding, Ensure documentation quality Requirements: Experience in customer success and administrative support in education; strong pedagogy sense; service orientation; proficient with digital tools and AI. Category: Customer Service Seniority: Mid Level Tools: LMS (Learning Management System), Online conferencing tools, AI tools, Digital collaboration tools Commitment: Part Time, Full Time Workplace: Onsite Languages: German