About this role
Senior Customer Success Manager (Remote, United States CST/EST Preferred) at M-Files. Location: United States. Role: managing accounts, driving adoption, mentoring teammates Requirements: Proven experience in customer success or similar SaaS roles managing strategic/enterprise accounts, conducting Executive Business Reviews, driving adoption and retention, working with CRM/customer success platforms, strong communication, analytical, and mentoring skills. Category: Customer Service Seniority: Senior Level Tools: M-Files Commitment: Full Time Workplace: Remote Languages: English