About this role
Aviation Help Desk Support Manager at Charlottenc. Location: Charlotte, North Carolina, United States. Role: managing operations, leading team, monitoring slas Requirements: Manage 24/7 airport IT help desk, enforce SLAs, lead and develop staff, oversee budgets, vendor management, ITIL/process improvements, and technical escalation handling. Category: Information Technology Seniority: Senior Level Tools: Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English