About this role
IT Service Desk Manager at Hub24management. Location: Sydney, New South Wales, Australia. Role: leading team, managing incidents, driving improvements Requirements: Experience leading service desk or end-user services, strong ITSM/ITIL knowledge, incident/problem/request management, stakeholder communication, analytical and reporting skills, service improvement experience in enterprise environments. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Jira Service Management, Microsoft 365 Commitment: Full Time Workplace: Onsite Languages: English