About this role
EA US PR - Team Leader at Firstadvantage. Location: Bengaluru, Karnataka, India. Role: leading operations, handling escalations, coaching team Requirements: Operational leadership of high-volume back-office verification processes, SLA/TAT and metrics management, stakeholder communication, Excel/PowerPoint reporting, team coaching, flexibility to work US shifts. Graduates preferred. Category: Business Operations Seniority: Mid Level Tools: Microsoft Office, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English