About this role
Operational Support Manager at Pwc. Location: Athens, Attica, Greece. Role: monitoring SLA, managing incidents, coaching staff Requirements: Bachelor's in a technical discipline,7+ years in operational support/IT operations,experience with ITSM tools,incident/change management,SQL,API testing,monitoring platforms,and team leadership. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Jira Service Management, SQL, Postman, Bruno, Grafana, Prometheus, Azure Monitor Certifications: itil foundation, atlassian professional: jira service management Commitment: Full Time Workplace: Hybrid Languages: English