About this role
Team Leader, IT Service Operations at FedPoint. Location: Portsmouth, New Hampshire, United States. Role: leading operations, managing incidents, coordinating outages Requirements: 5+ years technical IT experience with 3+ years lead experience; Microsoft 365 admin, Intune, ITIL knowledge; outage coordination, endpoint management, audit readiness, and disaster recovery experience. Category: Information Technology Seniority: Senior Level Tools: Entra ID, Intune, SharePoint, Exchange, Microsoft 365, Azure, AWS, Autopilot, MECM, ServiceNow ITSM, CMDB Certifications: itil foundation v4, microsoft 365 administrator expert Commitment: Full Time Workplace: Hybrid Languages: English