About this role
Team Lead, Recovery Solutions at Overview. Location: Akron, Ohio, United States. Role: monitoring performance, coaching staff, resolving issues Requirements: Lead recovery team to meet KPIs, coach staff, handle escalations, ensure compliance, analyze reports; high school diploma/GED and call center recovery experience required. Category: Customer Service Seniority: Mid Level Tools: CCI systems Commitment: Full Time Workplace: Onsite Languages: English