About this role
Service Delivery Manager at Teleperformance. Location: Bristol or Manchester or Glasgow or Bangor. Role: delivering performance, building relationships, leading teams Requirements: Proven contact centre leadership (100+ FTE), multi-site and remote team management, KPI and operational performance delivery, stakeholder management, reporting and compliance, change delivery, and exposure to Six Sigma. Category: Customer Service Seniority: Senior Level Certifications: six sigma Commitment: Full Time Workplace: Hybrid Languages: English