About this role
Manager, Workforce Management at Navitus Health Solutions. Location: United States or Alaska or Hawaii or Maine or Mississippi or New Hampshire or New Mexico or North Dakota or Rhode Island or South Carolina or South Dakota or West Virginia or Wyoming. Role: leading team, forecasting staffing, monitoring volume Requirements: Bachelor's in mathematics/statistics or equivalent; 3+ years contact center experience with 1+ year workforce management; 3+ years coaching/leading; 2+ years using contact center reporting tools; experience with forecasting, scheduling, and WFM processes. Category: Project and Program Management Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English