About this role
Help Desk Specialist at Kirbyrisk. Location: Indianapolis, Indiana, United States. Role: providing support, troubleshooting systems, maintaining documentation Requirements: Provide first-line technical support; troubleshoot Microsoft Office and Epicor Eclipse; support computers, mobile devices, printers, and network equipment; manage ticketing and documentation. 1–2 years IT support preferred; associate degree preferred. Category: Information Technology Seniority: No Prior Experience Required Tools: Microsoft Office, Microsoft Excel, Microsoft SharePoint, Epicor Eclipse, Eclipse Report Writer Commitment: Full Time Workplace: Onsite Languages: English