About this role
Cloud Service Delivery Manager at Teradata. Location: Prague, Czech Republic. Role: managing SLAs, resolving escalations, driving improvements Requirements: 7+ years customer-facing/service delivery experience, 2+ years leadership in technical/cloud environment, familiarity with SaaS/PaaS, ITIL, ITSM tools; Bachelor's degree preferred. Category: Project and Program Management Seniority: Entry Level Tools: ServiceNow, Jira, Teradata Certifications: itil foundation Commitment: Full Time Workplace: Remote Languages: English