About this role
Manager: Helpdesk and Incident Management (2994) at SANRAL. Location: Centurion, Gauteng, South Africa. Role: leading helpdesk, monitoring performance, improving processes Requirements: NQF7 degree in IT/Computer Science, ITIL Foundation and Cobit Foundation, 5+ years in ICT service management and 3+ years supervisory experience; ITIL Intermediate advantageous. Category: Information Technology Seniority: Senior Level Certifications: itil foundation, cobit foundation, itil intermediate Commitment: Full Time Workplace: Onsite Languages: English