About this role
Client Support Associate at Cohere Health. Location: Hyderabad, Telangana, India. Role: provisioning users, supervising incidents, coordinating changes Requirements: Experience with access management and Okta provisioning, Jira ticketing, basic Microsoft Excel, incident management (Severity 1/2), change request coordination, SOP adherence, and clear written English for documentation. Category: Customer Service Seniority: Mid Level Tools: Okta Admin Console, Jira, Slack, ServiceNow, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English