About this role
Senior Customer Success Manager (m/w/d) at myhotel.team GmbH. Location: Leipzig, Saxony, Germany. Role: managing accounts, driving adoption, leading reviews Requirements: 2+ years Customer Success/Key Account experience in B2B SaaS, enterprise account management, data-driven (NRR, churn, adoption), fluent German and English, hospitality domain or SaaS CS experience, stakeholder management. Category: Customer Service Seniority: Entry Level Tools: PMS, CRM, Rocket, AI Commitment: Full Time Workplace: Hybrid Languages: German, English