About this role
Assistant Team Lead (36347) at Voya India. Location: Bengaluru or Pune or Noida. Role: leading team, monitoring slas, coaching staff Requirements: Graduation plus people-management skills; experience managing SLAs, TATs, escalations, RCA, capacity estimation, process improvement, and strong communication and analytical abilities. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English