About this role
Incident en Problem Manager at Solvinity. Location: Amersfoort, Utrecht, Netherlands. Role: coordinating incidents, managing escalations, optimizing processes Requirements: ITIL v4 certified with minimum 2 years in IT service management; experience with ITIL processes and ServiceNow preferred; HBO/bachelor-level thinking; strong communication in Dutch and English; roster and on-call duties. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, ITIL Certifications: itil v4 Commitment: Full Time, Contract Workplace: Hybrid Languages: Dutch, English