About this role
Strategic Customer Success Manager at Osano. Location: Austin, Texas, United States. Role: owning book, driving retention, analyzing usage Requirements: 5+ years in SaaS Customer Success or Account Management; manages book of business; CRM proficiency; analyzes usage data; experienced with AI tools; strong communication. Category: Information Technology Seniority: Senior Level Tools: HubSpot, Gong, Loom Certifications: certified information privacy manager Commitment: Full Time Workplace: Remote Languages: English