About this role
User Support Manager at ValidaTek. Location: Quantico, Virginia, United States. Role: leading team, managing tickets, monitoring performance Requirements: Bachelor's or 7 years' IT support experience, 5+ years preferred; prior team lead/service desk experience; active Top Secret clearance with TS/SCI eligibility; strong incident management, communication, and leadership skills. Category: Information Technology Seniority: Senior Level Certifications: top secret, ts/sci eligibility, itil foundation Commitment: Full Time Workplace: Onsite Languages: English