About this role
Customer Support Supervisor (1242) at Supernova. Location: United States. Role: Own queue, Triage tickets, Escalate issues Requirements: 3+ years in customer support/ operations; strong English; Jira experience; SAP/ERP familiarity; SLA/KPIs knowledge. Category: Information Technology Seniority: Mid Level Tools: Jira, SAP Business One, S/4HANA, SuccessFactors, Analytics Commitment: Full Time Workplace: Hybrid Languages: English, Greek