About this role
Guest Relations Representative at Smoky Mountain Resorts. Location: Sevierville, Tennessee, United States. Role: checking in, handling inquiries, resolving issues Requirements: High school diploma, strong customer service and communication skills, ability to work varied shifts, handle guest issues, use property management and office software, and lift up to 50 lbs. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, Paycor, Maestro, Purple Cloud, Guest XMS Commitment: Full Time Workplace: Onsite Languages: English, Spanish