About this role
Software Engineer Sênior at iFood Indicações. Location: Brazil. Role: coordinating incidents, conducting RCA, monitoring operations Requirements: Lead incident management and crisis coordination, perform RCA/PIR, operate 24/7 on-call rotations, use observability tools, apply ITIL/SRE practices, collaborate across teams, and communicate technical issues to stakeholders. Category: Software Development Seniority: Senior Level Tools: Jira Service Management, Databricks, SQL, Datadog, Grafana Commitment: Full Time Workplace: Onsite Languages: Portuguese, English