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Manager, Guest Operations (Contact Center) @ Working at Signature Aviation

Orlando, Florida, United StatesOnsiteFull Time
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About this role

Manager, Guest Operations (Contact Center) at Working at Signature Aviation. Location: Orlando, Florida, United States. Role: leading team, monitoring performance, improving workflows Requirements: Minimum 5 years in guest services/operations/contact center/hospitality/aviation, 2 years leadership preferred; experience with workforce planning, performance metrics, CRM/reservation/digital platforms; strong leadership, analytical, and communication skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English

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