About this role
Patient Relations Consultant at Prhc. Location: Peterborough, Ontario, Canada. Role: managing complaints, facilitating communication, investigating concerns Requirements: Bachelor's in social work, nursing or psychology; 5+ years relevant experience; strong mediation, de-escalation and communication skills; proficiency with Microsoft Office and electronic medical records (Epic). Category: Healthcare Services - Allied Health Seniority: Senior Level Tools: Microsoft Office, Epic Certifications: regulated health professional Commitment: Full Time Workplace: Onsite Languages: English