About this role
Application Support Manager (Support Engineering, L2/L3) at EcoVadis. Location: Warsaw, Masovian Voivodeship, Poland. Role: Lead team, Own model, Drive improvements Requirements: 8+ years in Support Engineering / SaaS Operations; 3+ years leading distributed teams; experience designing L1–L4 support models; strong KPI and incident management. Category: Information Technology Seniority: Mid Level Tools: Salesforce, Jira, Azure DevOps, Microsoft/.NET, Azure Commitment: Full Time Workplace: Hybrid Languages: English