About this role
Senior Technical Architect – AI at Genesys. Location: Mexico City, Mexico City, Mexico. Role: designing architecture, translating capabilities, leading initiatives Requirements: 8+ years designing and delivering AI-driven enterprise solutions with LLMs, NLU, NLP or prompt engineering; strong stakeholder management and experience lifecycle knowledge. Category: Engineering Seniority: Senior Level Tools: LLMs, NLU, NLP, prompt engineering, Genesys Cloud, Zoom Commitment: Full Time Workplace: Hybrid Languages: English