About this role
D&T Manager Customer Services Express - Business Process Engineer at Aramex International L. L. C.. Location: Pune, Maharashtra, India. Role: analyzing processes, redesigning processes, leading projects Requirements: Bachelor's degree, 10+ years experience in process engineering or operational excellence, Six Sigma Green Belt required, BPM and BI tool proficiency, logistics/express industry experience, CRM/Contact Centre familiarity. Category: Project and Program Management Seniority: Senior Level Tools: Microsoft Excel, Power BI, Tableau, BPMN, Visio, Signavio, ARIS, CRM, CCaaS, RPA Certifications: six sigma green belt, six sigma black belt, lean/kaizen, pmp Commitment: Full Time Workplace: Onsite Languages: English