About this role
Application Support Engineer at Alkami. Location: United States. Role: classifying tickets, resolving issues, documenting resolutions Requirements: 2+ years B2B application support experience, proficiency in SQL and log analysis, knowledge of ITIL/SaaS principles, troubleshooting distributed systems, strong communication; associate degree or bootcamp or equivalent. Category: Information Technology Seniority: Entry Level Tools: SQL, ITIL, Jira, ServiceNow, Splunk, Grafana, New Relic, Google Workspace Commitment: Full Time Workplace: Remote Languages: English