About this role
Technical support engineer - L1 support at Ncr. Location: Cebu City, Central Visayas, Philippines. Role: troubleshooting issues, owning incidents, documenting incidents Requirements: Provide Level 1 support in a high-volume service desk: intake and triage incidents, perform L1 troubleshooting across hardware, software and cloud, own cases and document resolutions. Category: Information Technology Seniority: Entry Level Tools: Windows, Linux, ITSM Commitment: Full Time Workplace: Onsite Languages: English