About this role
End User Support Engineer at Pomeroy Technologies. Location: Burbank, California, United States. Role: troubleshooting issues, managing tickets, supporting users Requirements: 8+ years enterprise onsite support experience, advanced troubleshooting, SCCM and Microsoft 365 knowledge, ServiceNow and ticket management, strong communication, ability to drive to client sites and lead a small team. Category: Information Technology Seniority: Senior Level Tools: SCCM, Microsoft 365, ServiceNow, JAMF, CrowdStrike, BitLocker, VPN, Wi‑Fi, IP, DNS, Active Directory, LDAP, MS ADFS, PKI Certifications: a+, hardware, microsofts Commitment: Temporary Workplace: Field Languages: English