About this role
Senior Customer Technical Support Engineer at Axway. Location: Scottsdale, Arizona, United States. Role: troubleshooting issues, managing accounts, documenting contacts Requirements: 5+ years customer support experience, Bachelor's in IT/CS, deep networking and protocol knowledge, Linux/Windows proficiency, SQL and database experience, cloud/container familiarity, strong communication and problem-solving. Category: Information Technology Seniority: Senior Level Tools: FTP, SFTP, HTTP, HTTPS, SSH, TLS, AWS, Azure, GC, Docker, Kubernetes, Linux, Unix, Windows, SQL, Oracle, MySQL, PostgreSQL, MongoDB, Java, Perl, Python, Bash, CRM Commitment: Full Time Workplace: Hybrid Languages: English