About this role
ILCS - Support Engineer II at Converge. Location: Oconomowoc, Wisconsin, United States. Role: troubleshooting hardware, providing support, documenting incidents Requirements: Provide on-site and remote hardware/software support, troubleshoot PCs, printers and scanners, document incidents, communicate with clients, and attain vendor certifications. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office Suite Certifications: comptia a+, mcp, server+, mcsa Commitment: Full Time Workplace: Onsite Languages: English