About this role
Technical Support Engineer (Customer Care) at Hypatos GmbH. Location: Germany. Role: monitoring systems, resolving incidents, improving reliability Requirements: Experience in technical support/DevOps/SRE for enterprise software or SaaS, system monitoring and incident management, familiarity with cloud, containers, databases, and AI/ML systems; fluent English. Category: Information Technology Seniority: Entry Level Tools: Prometheus, Grafana, ELK stack, AWS, Azure, GCP, Docker, K8s, PyTorch, NumPy, pandas, SQL, Postgres, MongoDB, SAP, Oracle, Workday, MSD365 Commitment: Full Time Workplace: Hybrid Languages: English