About this role
AVP Support Engineer at Cross River. Location: Jerusalem, Jerusalem District, Israel. Role: designing processes, building dashboards, optimizing systems Requirements: Native-level English and Hebrew, bachelor's degree in a related field, 5+ years in support/operations, experience with ServiceNow/Jira Service Management/Monday, advanced PowerBI and analytics, project management skills. Category: Customer Service Seniority: Senior Level Tools: ServiceNow, Jira Service Management, Monday, PowerBI, Power Automate Commitment: Full Time Workplace: Hybrid Languages: English, Hebrew