About this role
Enterprise Systems Support Team Lead at Cross River. Location: Jerusalem, Jerusalem District, Israel. Role: supervising engineers, troubleshooting endpoints, managing operations Requirements: 5+ years people management and 5+ years corporate IT/technical support experience; hands‑on Mac and Windows support; ServiceNow and ticketing experience; Hebrew and English proficiency; networking and endpoint management experience (Meraki, MDM) preferred. Category: Information Technology Seniority: Senior Level Tools: macOS, Windows, ServiceNow, Cisco Meraki, Microsoft Teams, ITIL, MDM Commitment: Full Time Workplace: Onsite Languages: Hebrew, English