About this role
Help Desk Support Technician, Tier II (Stamford, CT) at BCS365. Location: Stamford, Connecticut, United States. Role: providing support, troubleshooting issues, documenting cases Requirements: Bachelor's degree in computer science, 4+ years IT/MSP experience, O365/Azure/AD administration, ServiceNow and RMM experience, strong troubleshooting and customer service skills. Category: Information Technology Seniority: Mid Level Tools: Windows 10, MAC OS X, SharePoint, Intune, O365 Admin, Azure (AAD), On-Prem AD, Group Policy, Conditional access policy, ServiceNow, Automate RMM Certifications: comptia, a+, network+, mcp, ms900, az900, ms102, az104, ccna Commitment: Full Time Workplace: Hybrid Languages: English