About this role
Patient Service Representative - Outpatient Eligibility/Procedural Authorization at Duke Careers. Location: Durham, North Carolina, United States. Role: analyzing coverage, obtaining authorizations, scheduling patients Requirements: Verify insurance, obtain authorizations, pre-register/schedule patients, resolve claim denials, explain billing, and provide high-level customer service; requires 2+ years hospital access/billing experience and high-school level education. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English