About this role
Customer Care Supervisor at Quenchwater. Location: King of Prussia, Pennsylvania, United States. Role: supervising team, coaching staff, managing performance Requirements: 3+ years customer service leadership in contact center or account management; coaching, WFM, CRM, PowerBI and Salesforce experience; KPI and quality management; strong communication and problem-solving. Category: Customer Service Seniority: Mid Level Tools: PowerBI, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English