About this role
Product Support Engineer - Infra at Verint. Location: Bengaluru, Karnataka, India. Role: troubleshooting issues, documenting issues, analyzing problems Requirements: 3+ years customer contact center or service experience supporting software implementation and troubleshooting; knowledge of operating systems, Active Directory, Windows security, SQL, strong communication, and ability to document and author queries. Category: Information Technology Seniority: Mid Level Tools: Wireshark, NetMon, PerfMon, WinDBG, Microsoft IIS, WebLogic, Tomcat, Apache, SQL, Microsoft Active Directory, Microsoft Windows Commitment: Full Time Workplace: Onsite Languages: English