About this role
Enterprise Service Desk Technician at Aleut Federal, LLC. Location: San Antonio, Texas, United States. Role: resolving tickets, supporting users, documenting incidents Requirements: DoD Top Secret/SCI clearance required day one, CompTIA Security+ CE, high school diploma with 2+ years experience, experience with ServiceNow or Remedy, strong client communication, and familiarity with enterprise account provisioning and VOIP/Jabber. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Remedy, DRA (NetIQ), Jabber Certifications: comptia security+ Commitment: Full Time Workplace: Onsite Languages: English