About this role
Kelley Automotive Group Service Client Care Manager at Kelley Automotive Group LLC. Location: Fort Wayne, Indiana, United States. Role: managing communications, training staff, monitoring performance Requirements: 2+ years management in automotive BDC or high-volume call center, high school diploma, proficiency with DMS and CRM software, strong communication and leadership, ability to interpret data and complete certification training. Category: Customer Service Seniority: Mid Level Tools: CDK, Reynolds & Reynolds, VinSolutions, Elead Commitment: Full Time Workplace: Onsite Languages: English