About this role
Senior Customer Experience Specialist at HiBob. Location: United Kingdom. Role: investigating issues, owning escalations, collaborating teams Requirements: Experience in technical customer support or professional services, investigating and resolving complex SaaS issues, partnering with Engineering/Product, strong written and verbal communication, prioritisation and mentoring skills. Category: Customer Service Seniority: Senior Level Tools: APIs, Zendesk, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English