About this role
Stagiaire informatique at Videotron. Location: Montréal, Quebec, Canada. Role: responding requests, resolving incidents, documenting solutions Requirements: School internship in IT support; strong Windows and Microsoft 365 knowledge; experience with ticketing systems, basic virtualization, customer service skills, and intermediate English. Category: Information Technology Seniority: No Prior Experience Required Tools: Windows 7, Windows 8, Windows 10, Active Directory, DNS, VPN, TCP/IP, Microsoft 365, Remedy, HPSM, Maximo, C3, VMware, Hyper-V Commitment: Intern Workplace: Remote Languages: French, English