About this role
IT Deskside Service Specialist at PowerGrid. Location: Hartselle, Alabama, United States. Role: troubleshooting hardware, providing support, managing accounts Requirements: Provide deskside technical support including troubleshooting hardware/software, maintaining OS and applications, applying security patches, managing user accounts in Active Directory, and documenting ticket resolutions. Category: Information Technology Seniority: Entry Level Tools: Windows Desktop OS, Microsoft Office, Dell, Active Directory Commitment: Full Time Workplace: Onsite Languages: English