About this role
Solution Support Manager at Rokt. Location: Tokyo, Tokyo, Japan. Role: providing support, leading integrations, diagnosing issues Requirements: 3+ years in solutions engineering/technical account management or similar; strong SDK/API/QA fluency; ability to manage concurrent workstreams, collaborate cross-functionally, and use AI to automate processes. Category: Customer Service Seniority: Mid Level Tools: Claude, ChatGPT, Gemini, Replit Commitment: Full Time Workplace: Onsite Languages: English, Japanese