About this role
Customer Support Specialist, Benefits at Justworks. Location: New York, New York, United States. Role: resolving benefits, answering inquiries, managing queue Requirements: 6+ years customer-facing experience, 1+ year benefits experience, strong communication, time management, Zendesk/JIRA/Talkdesk experience, CEBS or CBP preferred; Spanish a plus. Category: Customer Service Seniority: Mid Level Tools: Zendesk, JIRA, Talkdesk Certifications: cebs, cbp Commitment: Full Time Workplace: Hybrid Languages: English