About this role
Director of Customer Success at SchooLinks. Location: United States. Role: Lead team, Own renewals, Drive expansion Requirements: 5+ years in Customer Success in B2B SaaS; 2+ years managing a CS team with revenue accountability; proven GRR/NRR ownership; exec relationship management; EdTech or public-sector SaaS a strong plus. Category: Customer Service Seniority: Senior Level Tools: CRM, Analytics dashboards, Product and Marketing collaboration tools Commitment: Full Time Workplace: Remote Languages: English