About this role
Front Office Guest Services Manager at Hampton Inn Wilmington. Location: Wilmington, North Carolina, United States. Role: overseeing operations, managing staff, ensuring satisfaction Requirements: Manage front desk operations, recruit/train staff, uphold brand standards, resolve guest issues, knowledge of PMS and PBX systems, ability to lift up to 25 pounds, flexible schedule, strong communication. Category: Customer Service Seniority: Mid Level Tools: PBX, PMS Commitment: Full Time Workplace: Onsite Languages: English