About this role
AI Adoption Engineer - East at Traversal. Location: New York City, New York, United States. Role: owning adoption, running enablement, debugging issues Requirements: 5+ years in technical customer-facing roles; ability to read logs and debug distributed systems; run executive and engineer-level conversations; drive adoption, instrument accuracy tracking, and produce written customer updates. Category: Customer Service Seniority: Senior Level Tools: Slack, ServiceNow, Splunk Commitment: Full Time Workplace: Onsite Languages: English