About this role
Customer Support (m/w/d) – Heilmittelsoftware / Healthcare SaaS at Deutsches Medizinrechenzentrum GmbH. Location: Düsseldorf, North Rhine-Westphalia, Germany. Role: handling inquiries, documenting tickets, escalating feedback Requirements: Experience in telephone customer support (ideally IT/software), technical or commercial training or equivalent, strong service orientation, structured problem-solving, and very good written and spoken German. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: German